Frequently Asked Questions
SHOPPING
Great question! We sell firearms, ammo, optics, magazines, holsters and holders, range gear, knives and tools, hunting gear and EU-Factoryguns.com lifestyle gear. We also just recently added AR parts and triggers to our repertoire!
EU-Factoryguns.com aims to be your number one resource for all your shooting needs and we are always looking to add products to our site. So make sure you are signed up to receive our EU-Factoryguns.com Newsletter to receive new product announcements!
EU-Factoryguns.com has made online gun buying simple and straightforward.
Not sure exactly what you want? We make it easy to browse all of our firearms or use our search and filtering tools to narrow down to exactly the gun you’re looking for.
Once you’ve made your purchase, EU-Factoryguns.com handles everything. We coordinate the transfer, paperwork and shipping to ensure your gun is safely delivered to you.
You can be confident when you buy from EU-Factoryguns.com - we strive to offer you not only the largest selection, but the easiest way to buy a gun online.
laws allows sales of long guns to persons 18 or older, and of handguns to persons 21 or older. We are currently working on the technical ability to allow both age restrictions to be applied appropriately, but until that capability is in place, we are forced to place an age restriction of 21 on all firearm sales. We hope to have this fixed soon.
Once an order is placed, we are unable to change, edit or cancel an existing order.
If you purchased a firearm, this means we are waiting on the supplier of your gun to confirm that they still have the inventory available. On rare occasions a gun may be sold before it is able to be removed from our site. If we are unable to fulfill your order immediately, we will find another source or refund your money in full if we cannot find an exact substitute in a timely manner.
If you purchased other accessories or merchandise, this means we are waiting for your order to ship.
EU-Factoryguns.com accepts Discover, Visa, MasterCard or Direct Bank Transfer to the company and Cypto-currency. You may also choose to finance .
To provide greater safety, security and assurance for our customers, EU-Factoryguns.com now automatically includes Package Protection at a flat rate as part of our shipping and delivery services for all Products ordered from the EU-Factoryguns.com Site.
We ship discreet to all customers
SHIPPING
All EU-Factoryguns.com Certified Used Firearms SHIP FREE regardless of size. All other firearms purchased will include a €7.99 per firearm shipping charge.
Ammo is always shipped ground, and costs €12.95.
- There is an additional fee applied to orders over 100 lbs., this will be calculated in your shopping cart.
Optics, magazines, range gear, holsters and holders, and all other accessories shipping costs vary based on the level of shipping .
- Standard = €7.95
- 2 Day = €27.95
- Next Day = €42.95
EU-Factoryguns.com Merchandise ships standard and has no shipping cost.
EU-Factoryguns.com currently ships internationally
Yes, EU-Factoryguns.com charges a small fee for each order in exchange for securing the right inventory, handling all the necessary paperwork to have your gun delivered, and provide ongoing support to our customers. You will also be subject to any applicable taxes for a purchase. In the event a gun needs to be shipped you will also be charged a nominal shipping fee.
You can check your order status on the Order History page of your Account Dashboard.
Log in to your account here and go straight to your Order History if you’re already logged in. If a tracking number was provided, you will be able to see exact shipping details.
Yes, EU-Factoryguns.com does have a retail store.
RETURNS
Any warranties on NEW firearms are governed by the Manufacturer’s warranty.
Please see our complete return and warranty policy and process here.
Make sure the box you use has no labeling or other shipping indicators visible, and check to make sure the packaging/box doesn’t have any hazardous material indicators on it. Please also make sure the firearm is securely packaged inside the box, and then sealed properly.
REQUIREMENTS
Local laws have various age restrictions for different products. EU-Factoryguns.com must verify that the purchaser of any items is of legal age.
You will not need to fill out any paperwork in order for your gun to be delivered to you. When you pick up your gun, you will need to fill out any paperwork required by us.